Mediation Center

ㅤㅤㅤㅤㅤㅤㅤ

Within 1 year

cwg platform first said I violated trading rules, then banned my trading account, later provided transaction records, forcibly deducted profits and then unblocked the account, after that has never returned the principal

FX1724935383

Within 1 year

I finally made a profit after trading on MEGA FUSION for a while and prepared to withdraw my funds. However, the money didn't arrive. Then, the platform refused my withdrawal and, without giving me any explanation, directly deducted all my profits, leaving only my principal. They deducted all my funds without my permission, leaving only my principal. I then contacted online customer service for answers, but their attitude was poor. They simply told me to contact them via email. I followed up with inquiries via email but received no response. The total amount I need to withdraw, including my principal and profits, is 62,585 USD.

起点5616

3-5 years

Account abnormal, cannot log in

FX2943044546

Within 1 year

The withdrawal documents required by EXness, I had already submitted all of them in May 2026, At the end of July, they told me all the documents had been reviewed, but did not give a final result, By September, still no result had been given, it is obvious that they are deliberately blocking me and not letting me withdraw funds, My request is to withdraw funds.

FX3239675244

Within 1 year

My trading account 501******, during the period from 15:27 to 15:30 on September 4, 2026, held XAUUSD gold long orders with a preset stop loss of 4469. The platform quotes experienced a near $30 gap between 15:30:00 and 15:30:01 (directly jumping from 4470.52 to 4441.05), rendering the stop loss ineffective, and the order was actually executed at 4441.05, causing severe losses. Afterward, I complained to customer service, who explicitly stated, 'Here it shows there is no stop loss quote for you,' and refused to provide the complete trading log and LP liquidity quote records, and refused compensation. Demand: Full compensation for additional losses caused by abnormal slippage. My TMGM trading account 50182755. During the period from September 3 to 4, 2026, a total of four orders experienced abnormal slippage, rendering stop losses ineffective. Details are as follows: 1. On September 3 at 15:28, sell order #376784285, stop loss 4450, actual execution 4456.77, loss of $145.65. 2. On September 3 at 15:28, sell order #376784501, stop loss 4449, actual execution 4456.77, loss of $137.85. 3. On September 4 at 15:27, buy order #377944858, stop loss 4466, actual execution 4441.05, loss of $455.70. 4. On September 4 at 15:28, buy order #377946366, stop loss 4469, actual execution 4441.05, loss of $461.70. The quote table provided by the platform shows that on September 4 at 15:30:00, the quote was still 4470.52, and at 15:30:01 it directly jumped to 4441.05, a gap of nearly $30 within 1 second. Normal gold slippage does not exceed 1-3 points, and even during major market movements it does not exceed 50 points. This slippage reached 2500-2800 points, which is clearly abnormal. After the complaint, the customer service even said, 'Here it shows there is no stop loss quote for you,' and refused to provide the complete LP liquidity quote logs and execution logs, and refused compensation. Demand: Full compensation of $1200.90 for losses caused by abnormal slippage, and request the platform to provide complete trading logs to prove the reasonableness of the slippage.

A 阿良 先看朋友圈 频繁001换002

Within 1 year

I faced a 47-point slippage. Whenever I contacted the platform or customer service, they would just tell me to submit a report and wait. Then nothing ever came of it. When you open an account, you’re a valued customer, but once you deposit funds, you’re nothing. I don’t recommend using this platform.

FX4008395114

Within 1 year

Before the CPI data release at 20:30 on September 11, I opened a short order to lock positions on my GOLD business at a quote of 4320, expecting to close the position when it dropped to around 4300. However, the platform froze for about 2 minutes, and I could not close the position or perform any actions. By the time the platform recovered after the price hit bottom and rebounded, I had missed the opportunity to close the position and could have unlocked it, leaving me still in a locked position and incurring losses.

FX3175223322

Within 1 year

GTC order was placed before the non-farm payroll data release; then the order was executed 30 minutes and 53 seconds after the data release; stop-loss triggered at 54 seconds, resulting in a $38 loss due to a large pip move. This is clearly a scam platform.

FX4158141523

Within 1 year

i have earned 2000$ profit.but xm terminated my account and nullyfy my all profit amount.kindly help me to get my hard earned money. my account number on xm is 450170924

FX1264327266

Within 1 year

GTC pending order placed before the non-farm payroll data release; order executed 30 minutes and 53 seconds after the data release; stop-loss triggered at 54 seconds, resulting in a $38 loss due to a large pip move. This is clearly a scam platform.

FX4079653481

Within 1 year

Deposit suspected to be black account, customer service refuses to resolve, police have come knocking

?

Within 1 year

No withdrawal

小城交易员

6-10 years

It was my first time trading on this platform, and the nonfarm payrolls report caused a lag of nearly five minutes, while the CPI release wiped out my position—my short position should have been profitable under normal circumstances.

FX2639756219

1-2 years

The platform’s trading signals are suspicious; they often deliberately cause liquidations. The signal providers set up by the platform entice clients to invest. Last night, when the market wasn’t very volatile, they intentionally placed trades in the opposite direction. I’ve experienced this twice already, so I suspect the platform is behind it.

FX1151700722

Within 1 year

I placed a pending order before the GTC non-farm payroll data was released. After the data came out, I placed an order. After 30 minutes 53 seconds the order executed, and on the 54 second, my account balance showed a loss of 1,577.65. This is clearly a scam platform.

FX9121142672

Within 1 year

The deposit still hasn't arrived. The website's customer service chat window lags, and although the support agent admitted the transfer was made, they are completely useless at solving the problem and just keep saying to wait. I've already waited 8 days and there's still no progress at all. Moreover, since it was a USDT transfer, I don't know what there is to wait for. I suspect it's already a scam platform. I don't want the money back anymore—spending a little to help everyone avoid this landmine is well worth it.

FX1287818132

Within 1 year

As a long-time Ex user, it’s been like this for years—whenever there’s a market move and I should have deposited funds, I didn’t, which led to multiple margin calls. It’s really disheartening.

FX4915607512

Within 1 year

Figure 1 shows the net worth at the time I was preparing to close the position. The price was stuck before I closed the position—it didn’t move at all. I’m not asking for a specific amount of compensation, and I won’t accept any excuses. I demand compensation for the losses that shouldn’t have incurred.

private*ghost

6-10 years

I only trade gold. Since depositing funds in August 2026, IC has had negative slippage on every single trade. Even during normal market conditions, slippage ranges from $1 to $3 in both directions, with the largest recorded slippage reaching 7. During extreme market conditions like the Non-Farm Payrolls report, they even went so far as to directly delete my hedging orders, resulting in a margin call. There are also many other minor issues, such as failing to close positions when the take-profit level is reached or closing positions before the stop-loss level is hit. I really don’t know how they’ve managed to grow this big or how they’ve gotten so many users with zero negative reviews. I’m here to give them one—please stay away from them!

鯤鵬展翅九萬里

Within 1 year

Exposing the IC platform: I have open positions in my account. A few hours ago, I deposited USDT, but the funds still haven’t been credited. On-chain hash queries show the transaction was successful, but the platform hasn’t credited the funds. It’s been 10 days now, and the platform claims the deposited funds will be refunded via the original payment method—but the refund has never arrived! Please be cautious, experienced traders on IC! I’ve been using IC for 4–5 years, and this is the first time I’ve encountered this situation! If you can’t afford to lose, don’t run this platform! I can provide everyone with the deposit time and liquidation time! They’re deliberately not crediting the deposit and refusing to allow margin top-ups!