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اردو
Resolved
Unable to withdraw funds, validator failed, submitted to customer service and waited over a week with no resolution
Mediating Parties
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$107(USD)
Time
8day7hour

Mediation Status
Hong Kong4h
Solved after user's confirmation
FX6941957432
CyprusThree days ago
Reply
Exness
您好,关于您的问题可以将您的具体情况与平台24小时客服联系,您也可以使用注册邮箱发送至support@exness.com官方客服邮箱(提供交易账号+订单号,请确保是正确邮箱,)。若您已经与我们官方客服有过沟通,请依旧回复邮件或咨询官网在线24小时客服。谢谢.
Reply
Hong Kong07-23
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong07-23
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong07-23
Start Mediation
FX6941957432





Withdrawal not allowed, said it's a technical issue. Why was it working fine before and suddenly there's a problem? The same verification code: first input is incorrect, second input is already used,,,,,Contacted customer service, they said it has been transferred to the technical department and directly closed the conversation






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