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اردو
Resolved
Doo Prime just allows me to withdraw my principal
Mediating Parties
D prime
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$14,764(USD)
Time
49 day 1 hour

Mediation Status
Hong Kong2020-11-11
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Singapore2020-10-12
Reply
D prime
I'm already in contact with the customer to communicate and deal with the issue.
Reply
Hong Kong2020-09-23
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2020-09-23
Verified
WikiFX Mediation Center
Verified
Hong Kong2020-09-23
Start Mediation
FX3277692009








I'm Xinqiang Yang. I opened an account on August 7, 2020. I transferred my deposit of ¥34,096.9 to Doo Prime, the payee named Pan Chen, above $5,000. I traded 40 lots and profited $9,764 from August 21 to August 28. The market fluctuated greatly during August while more risks, more profits. The way that Doo Prime treates me makes me sad. I asked him why the trade was abnormal they couldn't answer. We can lose money but we can't profit here? Everybody should polish your eyes. And I beg you to help me, please give me the detailed address of Doo Prime. I heared that their company was located at Hong Kong. I should go to Hong Kong to file the case as I have to do.









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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
