igold precious metals suffers from severe slippage. Once you enter a trade, it's nearly impossible to set a break-even stop loss without incurring a spread of around $2.50. Especially egregious is Chief Chen Yushan, who lectures in a strained voice with zero professional ethics—his conduct is utterly unprofessional!

I couldn’t complain to CGSE since the platform is out of regulatory. Its regulator has no contact nor customer service. It’s really funny.

The market opens half an hour late, and preset stop-loss orders cannot be executed.

Their speed is too slow and extremely delayed, which has resulted in serious losses for me.

Spread is 50, rebate is 12, when buying 1000 lots, the spread becomes 26. Slippage is severe. There is almost no delay on the demo platform, but during actual trading, slippage often occurs. The most severe delay is about three seconds during non-farm payroll. There are always people live streaming and providing trading signals. The success rate is 40%. Account deletion: as long as you complain about these issues, they will quietly and forcibly delete your account. If you argue with customer service, their response is that you can choose the platform, and the platform can also choose you.

There have been multiple instances of significant slippage during trading, and my feedback has not been addressed.

Don't want to say much, describeless! Non-farm pending order, unexpectedly slipped 10 pips. Too bad. Pending at 2461 and entered a long position, stop loss at 2459. Slipped to 2470.4 for me.

The igold is a scam platform. It not only frequently disconnects, but the system also maliciously slips and is arbitrarily controlled by the background.

I was drawn to gold for its low minimum deposit and diverse trading options. While the MT4 platform is great, the lack of strong regulation keeps me cautious.

When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.

It is inconsistent with the closing/opening time of the international platform. The setting of igold is that if it is lower than 100%, the position will be forced to be closed. However, after the opening on the morning of 4/1, the account balance directly shows negative before the position is forced to be closed. For example, according to the 100% set by the platform, If the position is closed and the margin is lower, my principal can at least be saved. I asked customer service, but they wouldn't solve it and said the system was like this.

I set the stop loss price at 2167.91 and the price slipped to 2162.02 before it stopped the loss. It was very serious.