Dear Customer, Hello : We attach great importance to the account freeze and fund issues you reported. Currently, based on the information you provided in your comment, we are unable to identify or locate the relevant account, and therefore cannot verify the account freeze, fund changes, and withdrawal situation you mentioned. To facilitate our further investigation, please contact customer service using your registered email and provide your trading account number, relevant trading/withdrawal records, and the time when the issue occurred. Upon receiving the relevant information, we will forward it to the relevant team for further verification and follow-up. To ensure the security of your account and personal information, please do not disclose your full account or other sensitive information in public comment sections. Thank you for your cooperation.