Exposure Title: Unfair 15-Minute Execution Delay
Review:
I am reporting a severe technical failure by Moneta Markets. On March 23, 2026, my account was unfairly liquidated due to a major server synchronization error.
Key Evidence:
1. Execution Gap: My first positions were closed at 03:37, but the rest were delayed until 03:52. This 15-minute gap during volatility is a clear system failure.
2. Credit Issue: There was a discrepancy between Balance and Equity regarding the credit provided. The broker failed to provide a transparent margin call calculation.
3. Refusal to Help: Support refuses to acknowledge this 15-minute delay and claims it was "normal," which is impossible for an automated system.
I have filed a formal complaint with the FSA Seychelles. I warn all traders to stay away from Moneta Markets until they refund my balance caused by their technical glitch.
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