Dear Customer, Regarding your objection to the account handling and the related complaints you have publicly posted, AIPRIME hereby formally responds as follows: I. Regarding the Violation and the Reasons for the Account Termination Upon review, it was found that you engaged in malicious hedging and arbitrage through associated accounts during major economic data release periods, exploited the negative balance mechanism to retain profits in profitable accounts, and transferred losses exceeding the principal from losing accounts to the platform. After verification and communication with several peer institutions, the Company confirmed that you had repeatedly conducted similar transactions at relevant institutions and had been terminated. In light of the facts of the current transactions, the Company determined that this conduct constitutes deliberate abuse of trading rules and account protection mechanisms. This action is based on your transaction facts at AIPRIME and the applicable agreement. This termination was not due to your participation in Non-Farm Payroll trading, the use of high leverage, or profitability. The fact that the platform allowed order placement and did not adopt dynamic leverage does not mean that prohibited arbitrage or the shifting of negative equity losses was permitted. II. Regarding Account Disablement and Principal The Company has explained to you by email the violation facts, basis, and results, and has notified you to process the withdrawal of the US$1,500 principal. Disabling the account does not equate to confiscating the principal; the treatment of profits derived from the violating transactions has been explained separately. Your claim that "both principal and profits have been swallowed up\" does not reflect the fact that the Company has notified you to process the withdrawal of the principal. Please proceed in accordance with the notice; if you are unable to operate due to the account being disabled, please contact the Company through the original email channel. III. Regarding the Company's Qualifications The official Australian ABN registration shows that CRYSTAL BALL ASSET MANAGEMENT PTY LTD and AIPRIME PTY LTD are the historical and current names of the same entity, corresponding to the same ABN: 36 674 039 019. The claim that the name change constitutes \"clone licensing\" is unfounded. The public ASIC registration extract shows that the authorized client scope of AFSL 558610 includes retail and wholesale clients, which is inconsistent with your claim that it is \"limited to wholesale clients only\"; the current status is subject to the latest official registration. The Mauritius qualification should be based on the specific authorization in the official FSC registration; unverified \"mere business registration" cannot be taken as a conclusion. The service entity and regulatory arrangements for your account are subject to the account opening agreement and corresponding documents. IV. The Company's Position AIPRIME has zero tolerance for such malicious arbitrage. If you have any objection, you may submit specific orders and related materials through the original email channel for review. Please correct any statements in your public content that are inconsistent with facts and official records. The Company respects your right to complain and reserves the right to pursue legal responsibility for acts that distort facts or disseminate false information harming the Company's reputation.